Customer Relationship Management

This class will introduce you to the basics of Customer Relationship Management (CRM) and why it’s so important for your business. A CRM helps you keep track of your customers, remember important details, and follow up with them easily. This makes customers feel valued, which keeps them coming back and spreads positive word-of-mouth. You’ll learn how to use a CRM to stay organized, build stronger relationships, and ultimately grow your business—no tech experience needed!

Want to access this class? Fill out this form: Request UMLF Class Recordings and Materials 

About the Utah Microloan Fund:
Our mission is to empower underserved communities throughout Utah by providing business training and funding to entrepreneurs in start-up & existing businesses that do not qualify for traditional funding sources. How are we different from other financial institutions?
The UMLF helps people who:

• Are just starting out and don’t have an operating history
• Don’t have enough collateral for a conventional loan
• Have had life events that have had a negative impact on credit scores

We are designed to support business owners by offering small business microloans. Our application and loan process is simple and can provide funds for equipment, inventory, or working capital. Learn more at www.umlf.org