Navigating Tough Conversations... Without Feeling Like a Jerk!

Join Jill Shroyer, CEO of Expedition HR, for our next class:
This training equips attendees with tools to handle tough conversations with confidence and without feeling awkward, pushy, or like a jerk. We cover building trust, reading and managing body language, and using “inviting in” rather than “shutting out” language. Participants will learn Expedition HR's 5-step formula for tough conversations, along with a 3-pronged approach to amplify its impact. We’ll also prepare attendees for the “What Ifs” when conversations don’t go as planned and share phrasing tips for successful outcomes.

After this training, attendees will:

• Script their next tough conversations using the 5-step formula
• Prepare for the “What Ifs” in any conversation
• Leave ready to tackle that tough conversation weighing on them—without feeling like a jerk!

Want to access this class? Fill out this form: Request UMLF Class Recordings and Materials 

About the Utah Microloan Fund:
Our mission is to help communities throughout Utah by providing business training and funding to entrepreneurs in start-up & existing businesses that do not qualify for traditional funding sources.

How are we different from other financial institutions? The UMLF helps people who:

• Are just starting out and don’t have an operating history
• Don’t have enough collateral for a conventional loan
• Have had life events that have had a negative impact on credit scores

​ Learn more at www.umlf.org